Thank you for choosing to be part of our community at AHG LTD (“Company”, “we”, “us”, “our”).

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We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@mandeleoanimalhealth.co.uk.

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When you visit our website https://mandeleoanimalhealth.co.uk (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

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This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

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Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

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TABLE OF CONTENTS

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1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short:  We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; business trading name; sensitive business information; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short:  Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

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The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

• Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.

• Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

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2. HOW DO WE USE YOUR INFORMATION?

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below).

• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

• Research purposes

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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

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More specifically, we may need to process your data or share your personal information in the following situations:

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• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link.

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

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4. WHO WILL YOUR INFORMATION BE SHARED WITH?    

In Short:  We only share information with the following categories of third parties.

We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.

• Communication & Collaboration Tools

• Data Analytics Services

• Data Storage Service Providers

• Finance & Accounting Tools

• Performance Monitoring Tools

• Testing Tools

• Website Hosting Service Providers

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5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

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8. DO WE COLLECT INFORMATION FROM MINORS?

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@mandeleo.co.uk.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

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10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

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12. DO WE MAKE UPDATES TO THIS NOTICE?    

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?    

If you have questions or comments about this notice, you may email us at hello@mandeleo.co.uk or by post to:

MAHG LTD

Windsor House

Bayshill Road

Chelteham

Gloucestershire

GL50 3AT

United Kingdom

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14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?    

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Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: https://mandeleoanimalhealth.co.uk/data-request.

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Summary

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1. Please read these Terms and Conditions of Use (“Terms”) carefully. Mandeleo Partners LLP, trading as Mandeleo Animal Health Group (herein referred to as “MAHG”) are a company registered in the United Kingdom, and own and operate this website (“Site”). By visiting and/or otherwise using the Site in any way, you indicate that you understand and intend these Terms to be the legal equivalent of a signed, written contract, and you accept the Terms as set forth herein and agree to be legally bound by them. If you do not agree to these Terms, please do not access this website or any pages thereof.

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For Education Purposes Only

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1. The information provided by MAHG on this Site is done so for the purposes of education, and shall not be construed or relied upon as any form of advice, guidance or recommendations to take, or not to take, any actions or decisions in relation to any matter, including in relation to investments or the purchase or sale of any securities, shares or other assets of any kind. MAHG is not authorised to give advice professionally, whether legal, financial, employment, or otherwise.
2. Information provided by MAHG is to be used as an educational tool, and is not designed for or directed towards any investor or category of investors, whether identified as individual or ‘Professional’ as per terminology contained in MiFID or equivalent regulations, or otherwise. Nothing on this Site shall be construed as an offer, recommendation or solicitation regarding any financial product, service or management of investments or securities.

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Subject to Change

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1. Any information or opinions expressed on this Site do not necessarily express the views or opinions of MAHG, their owners, investors, or personnel, and are subject to change or modification at any time without warning.
2. Whilst MAHG make all reasonable endeavours to keep the content contained on this Site timely and up-to-date, MAHG make no warranties, representations or guarantees, whether express or implied, that the content is accurate, complete or up-to-date.
3. MAHG does not warrant that functionality of this Site will run error-free, nor that any defects will be corrected, and assumes no responsibility for any damage caused to any party by viruses or any other components that are present on servers that make this Site available.
4. This Site may, for your convenience, contain links to websites outside of the control of MAHG. MAHG does not accept any responsibility for any views or opinions held on those websites.
5. This website, and any applications on any device providing access to the same content by MAHG, are in beta testing mode. As such, these terms and conditions may require amendment or modification at any time, and MAHG reserves the right to do so. By continuing to use this Site following reasonable notice of any such amendments or modifications, you will be deemed as having accepted any changes to these Terms. You agree that notice of changes to this Site is deemed reasonable notice when posted on this Site. If any modified terms or policies are unacceptable to you at any time past your agreement to these terms and conditions, your sole remedy is to cease becoming a user of this website or its content.
6. When you become a user of this Site, MAHG are granting you a limited, non-exclusive, non-transferable license to access the content contained therein. You are not permitted to reproduce, modify, distribute, post, frame, deep link, scrape, datamine, or use any contents contained on this website, in whole or in part, including but not limited to any software code, interface design, logo, written copy, video or audio content, without the prior written permission of MAHG. Any printing, downloading, publishing or other copying of any material from this Site does not transfer title to any software or material to you, or to any other party. MAHG reserve the right to revoke your license to the content contained in this website at their sole discretion.

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Copyright and Intellectual Property

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1. Copyright of this Site is owned by MAHG, who are also the sole owners, licensees, or who otherwise have the sole permission to use, all content contained therein, the intellectual property rights of which are hereby fully reserved by MAHG, who also reserve the right to enforce them to the full extent applicable under any copyright or trademark law.
2. MAHG reserve the right to assign any rights or obligations under these Terms to any third party, including but not limited to parties taking responsibility for operating this Site.

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Cookies

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1. MAHG uses small text files that are stored on the hard disk of a computer by the web browser on said computer, otherwise known as cookies. MAHG uses cookies to optimise your experience on this website and/or as a subscriber to services provided by MAHG. No data stored in the form of a cookie includes any of your private information. Your browser may automatically accept cookies.

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Your Warranties

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1. You represent and warrant to MAHG that you will not use this Site for any unlawful purpose, including but not limited to attempting or successfully (i) collecting information about other users, (ii) ‘scraping’ or systematically extracting content or other information from this Site for use on other databases or websites, or (iii) interfering with the operations and functional integrity of the Site including any security systems used by the Site.
2. You represent and warrant to MAHG that you will not place or submit on this Site (i) any information or material which is deemed illegal, abusive, defamatory, threatening, discriminatory, or obscene, (ii) any material or information inciting any party to act in a manner that can be construed as a criminal offence under any laws, (iii) any material or information that infringed the rights of MAHG or any third party, (iv) any viruses, worms, logic bombs, trojans, or other harmful material; or (iii) any other thing that interferes with the safe operation or the content of this Site.
3. You are responsible for all information you choose to share on public forums in this site, and you should therefore not submit any private, confidential or proprietary information concerning yourself. All information or material submitted on public forums on this Site will be deemed property of MAHG, whereby you grant MAHG with unrestricted irrevocable license to use, publish, transmit, modify and/or distribute that information or material. That information or material includes, but is not limited to, concepts, ideas, know-how or techniques that are submitted in public through this Site. All information or material submitted shall be deemed non-confidential, except as agreed separately by yourselves and MAHG and as applicable by law.

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Jurisdiction

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1. The laws of England and Wales shall apply to these Terms and Conditions, and to the agreement formed by you and MAHG, without regard to any conflict of law provisions. Any legal action taken as per these Terms are to be taken in the High Court of England and Wales.

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Waiver

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1. Any decision by MAHG not to exercise any rights afforded to them by these Terms does not equate to a waiver of their right to it, or any other right or remedy.

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Severability

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1. In the event that any of the terms or provisions above are held unenforceable, the validity or enforceability of the offending term of provision shall be severed from the rest and replaced with a non-offending term of provision, and shall not affect the validity or enforceability of the remainder of this page.

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Entire Agreement

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1. Please see MAHG’s Privacy Policy separately to these Terms and Conditions. These Terms, including MAHG’s Privacy Policy, contain the entire agreement between you and MAHG, and nothing contained herein shall operate to limit or exclude the liability of any party for any fraudulent misrepresentation.

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MAHG Ltd (“Mandeleo Animal Health Group”, Company No: 13986530) is committed to ensuring that the information displayed on this website and its social media channels (the “Website”) is correct at the time of publication and/or subsequent modification.

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This information has been prepared in order to provide certain information about the company for general purposes only. From time to time, MAHG may need to make some changes to the information on the Website to reflect changes to its products and services, an area of practice, or where required by law or by an accrediting, commissioning or regulating body. MAHG reserves the right to do so in accordance with its Terms of Service. Such changes may include removing or altering any content on the Website as well as the withdrawal or variation, of any of the offers available from or provided by or on behalf of MAHG, in all cases for any reason and without notice. Any changes shall take effect from the date of publication on the Website.

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All Website users or visitors are responsible for verifying the accuracy of any information on the Website before entering into any financial or other commitment based on them. MAHG accepts no liability for damage resulting from virus infection and cannot guarantee that the use of this Website will be free from viruses. Whilst MAHG aims to make the Website available at all times, it reserves the right to suspend or withdraw service of or access to it without notice, either in whole or in part for scheduled maintenance or any other reason.

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External Websites

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The Website contains links to external third party websites to help you find information that may be relevant to you quickly and easily. MAHG neither endorses or guarantees, in any way, the external organisations, services, advice, or products included in these external website links nor does MAHG control or guarantee the accuracy, relevance, timeliness, or completeness of the information contained in them. These links are provided solely as a service for visitors’ information and convenience and MAHG does not control, approve, or endorse these sites or the information contained therein. External links to resources are in no way intended to represent an exhaustive listing.

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If you access (or provide information to) any of the external websites linked to on the Website, you do so entirely at your own risk and MAHG accepts no responsibility for any loss or damage that you may suffer as a result.

Nothing in the Website is intended to be a substitute for formal legal advice and should not be relied upon as such.

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